Lästips – förbättringsarbete

Systemkunskap

The Fifth Discipline av Peter Senge

The Goal: A Process of Ongoing Improvement av Eliyahu Goldratt & Jeff Cox

Systems Thinking: Creative Holism for Managers av Michael Jackson

The Death of Common Sense av Philip Howard (videosammanfattning med Marco Santos)

Variationskunskap

Economic Control of Quality of Manufactured Product av Walter Shewhart

Statistical Method from the Viewpoint of Quality Control av Walter Shewhart

Out of the Crisis av Edwards W. Deming

The New Economics av Edwards W. Deming

Understanding Variation: The Key to Managing Chaos av Donald Wheeler

Statistics for Experimenters av George Box, Stuart Hunter & William Hunter

Kunskapsteori

Mind and the World Order: Outline of a Theory of Knowledge av Lewis Clarence

Förändringspsykologi

Flow. The Psychology of Optimal Experience av Mihaly Csikszentmihalyi

The Surprising Truth About What Motivates Us av Daniel Pink